Mac Mail Setup

Email configuration for Mac Email

This guide will help you configure your Webshield email address in Mac Email

Step 1

Open Mail.

NOTE: I f this is the first time you have used Mail, you will be presented with a setup wizard. If so, skip to Step 4.

Step 2

Click on the Mail menu at the top left corner of the screen, and select Preferences…

Mail > Preferences…

Mail > Preferences…

Step 3

The Preferences window should appear. By default, it should display the Accounts tab. If not, select Accounts at the top of the window.

Click on the + button at the bottom left of the screen to create a new account.

Preferences (Accounts)

Step 4

The Add Account wizard will be displayed.

In Full Name, enter your given name or business name – this is how your name appears when people receive email from you.

In Email Address, enter your Webshield email address, e.g.,

In Password, enter your Webshield password.

Click Continue to go to the next step of the wizard.

NOTE: If you are running Mac OS X Lion or Mountain Lion, the account will then be configured automatically. If so, skip to Step 8.

Add Account

Step 5

You may see the Verify Certificate screen. Click Connect to proceed.

Verify Certificate

Step 6

The Incoming Mail Server screen will be displayed.

Change the Account Type to POP3.

Enter a Description, e.g., Webshield Mail. This helps you to identify this account if you have more than one email address set up in Mail.

Set the Incoming Mail Server to

Set the User Name as your Webshield user name including “” after the username.

Set the Password to your Webshield password.

Click Continue to proceed.

 Incoming Mail Server

Step 7

The Outgoing Mail Server screen will be displayed.

Enter a Description, e.g., Webshield Mail. This helps you to identify this account if you have more than one email address set up in Mail.

Enter the Outgoing Mail Server as and select the checkbox next to Use only this server.

Select the checkbox next to Use Authentication.

Make sure the Username is your Webshield username – including “” after the username.

Click Continue to proceed.

Outgoing Mail Server

Step 8

The Account Summary screen will be displayed. This screen allows you to check that your settings are correct before finishing the wizard.

Make sure your Full NameEmail Address, and Username are correct.

Make sure that both the Incoming Mail Server and Outgoing Mail Server are

Make sure that SSL is on for both the Incoming Mail Server and Outgoing Mail Server.

Make sure the checkbox next to Take account online is selected.

If all the settings are correct, click Create to create your mailbox.

Account Summary

You will be returned to the Accounts window. Simply close the window using the red close button at the top left of the window to return to Mail.

Congratulations! You have now set up your Webshield email address.

Further Assistance

If you wish to use IMAP instead of POP3 – refer to IMAP details on our knowledgebase page:

If you are still having trouble setting up your webshield email address or would like to clarify some of the steps, pleasecall us on 1300 309 121 – or use a personal free webmail account (e.g. gmail) to send us an email at